February 2021
How to respond to negative reviews
Karen’s Column for Feb 2021, written by the Founder of the B and B Academy I bet I’m not alone in feeling slightly nauseous whenever the “You have a new review” email arrives in my […]
Columnists
January 2021
The Art of Apology
The Art of Apology with the Founder of The B and B Academy […]
Ask Tina
Tina The Tiny Troubleshooter
A Covid-19 discussion with Tina Boden, The B&B Keeper for the end of an unprecedented year. As we head to the end of this very strange year, I felt my contribution to this edition of […]
Ask Tina
Tina The Tiny Troubleshooter – Your Questions Answered
Tina Boden is no stranger to the hospitality industry. She works one on one with business owners, providing virtual assistance and marketing support. As one of the B’s in the B&B Kepper, Tina will step […]
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Talk It Over With The Tiny Troubleshooter YOUR QUESTIONS ANSWERED
by Tina Boden from thebandbkeeper.com B&B industry guru Tina Boden provides some core tips on leading your hospitality business to success and avoiding the risk of ending up in a dead end Q. We seem […]
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ASK Tina – the tiny troubleshooter. Your questions answered.
Tina Boden is certainly no stranger to The hospitality industry – it has been a part of her life since the age of 2. As The Tiny Troubleshooter, Tina works one on one with business […]
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GET FREE ADVICE FROM OUR EXPERT: “Talk It Over With Tina”, the B&B Keeper
Do you have any questions for our new features? Be it Marketing, Suppliers, Online Marketing…… We’re delighted to welcome our guest Agony Aunt, Tina Boden from B&B Keeper. [button content=”PLEASE ASK YOUR QUESTION” color=”purple” text=”white” […]
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Question from Julien VERT: How do you manage your home book?
Q. Hello, I would like to ask you a question. I am opening a luxury b&b, in the center of France in Auvergne. How do you manage your home book? You make handwritten booklets or […]
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Question from Mariners Guest House Plymouth: Has anyone, anywhere been paid out for business interruption on their policy, if they did how did they manage to do it please?
We reached out to Gary Hodgson of Hodgson Insurance Brokers and our training partner Yvonne Halling for a reply – . The simple answer at present is No, we have looked to assist in hundreds […]
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Please send us your questions – we might be able to help
Please submit all questions via out online FORUM. We’re in a very fortunate position here at Luxury BnB in knowing and working with many industry experts. We always find these experts are very […]