David Worthington
Service Design
How can you improve your guest experience? Check out this introduction to service design with David Worthington and improve your business from Googling to Goodbye […]
Booking
August 2021
To B&B or not to B&B, that is the question?
Can’t decide whether to operate as a B&B or an exclusive, self- catering holiday-let? Discover how Stef and Simon combined both of these to cater to a wider audience – Kilmartin Castle It’s not every […]
Luxury BnB News
Innovative venue marketing start-up stimulates bookers’ senses
A marketing start-up which ‘transcends’ virtual tours with hands-on experiences, gifts and treats is set to be rolled out across the globe after a successful pilot run. hyybab is a concept described as “fully immersive” […]
Covid19
How To Manage Guests Expectations Post Lockdown
From initial booking to arrival – how to manage guests’ expectations post lockdown That postponed birthday celebration, a chance to escape, a time to explore new spaces and places; it’s not hard to understand why […]