How to respond to negative reviews
Karen’s Column for Feb 2021, written by the Founder of the B and B Academy I bet I’m not alone in feeling slightly nauseous whenever the “You have a new review” email arrives in my […]
Karen’s Column for Feb 2021, written by the Founder of the B and B Academy I bet I’m not alone in feeling slightly nauseous whenever the “You have a new review” email arrives in my […]
QUESTION The ever-changing opening and closing of my B & B that has come due to various lockdowns and restrictions has left me questioning if running this business is still for me. I cannot decide […]
The second instalment of our LBNB Ebook: Getting Started in Holiday Rentals An ebook by the Luxury BnB Team for those who want to set up their own hospitality business. By Abbey Warne and Dominic […]
We spoke to Lottie Haylock, General Manager of The Whittling House to understand what it’s like to open a hospitality business during a global pandemic. 2020 was certainly a hard year that no one saw […]
We spoke to the owner of Craigmount B&B to discover how to create a themed bed and breakfast that’s perfect for families. EVERY business has to find their wow factor. Some know what that is […]
We spoke with hospitality experts to find out all you need to know about offering third party experiences and services to your guests. How often do you stop and think about ways to boost your […]
Read all about The Pheasant Hotel’s lockdown delivery service ‘Phezeroo’ and discover your interior design inspiration Nearly a year on from the very first national lockdown, plenty of businesses have learnt to adapt to the […]
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