hotel-900
Luxury BnB News

Design, Durability and Safety

Design, Durability and Safety In the world of hospitality the need for products which are appealing, practical and that have been designed for durability continues to develop.  Sourcing products to satisfy and fulfil this growing […]

5-tips-for-reducing-hotel-cancellations-slideshare
Luxury BnB News

Guests Claiming No Cancellation Notice

IT’S ANOTHER BOOKING.COM SPECIAL ….BE AWARE GUESTS ARE CLAIMING NOT TO RECEIVE NOTICE OF CANCELLATION?   In our technology-based new world, we assume that everything will just become faster and better. We could be wrong, […]

Award winning b&b
Features

VisitEngland reveals ROSE Award winners

Three B&Bs and three inns were among the winners of this year’s VisitEngland awards. Announced this week, for the fifth successive year the awards recognise accommodation providers across England who provide outstanding customer service for their guests. […]

Screenshot 2019-10-18 09.00.16
Features

Negotiating the castle walls

Van Mansion also known as Castell y Fan or Y Fan is a 500-year-old mansion set on the outskirts of Caerphilly just north of Cardiff. Restoring a listed building doesn’t come without its snags. Bill Lumley speaks to Christine Tallon who tells of the switch from City rat race to luxury country dream […]

Screenshot 2019-10-18 09.07.09
Features

Rising to the challenge

No amount of hospitality experience can ever prove to be quite enough to absorb the initial shock of opening up your own B&B and welcoming in your first guests. Bill Lumley talks to Alex Johnson, co-owner of four-bedroom Crickhowell Ty Croeso […]

DSC_1350 lion
Features

Reviving the village spirit

With regulation growing and demographics on the move, making a success of running a rural village inn can be a major challenge. Bill Lumley speaks to the owner of The Golden Lion Hotel in the rural Northumberland village of Allendale about his plans to integrate the business of his inn with his neighbouring farm […]